During this season of mindless consumerism, you're likely to have a run in with a sales representative, or worse a store manager (see previous post), that doesn't value you properly as a consumer. Some people just don't belong to the cult of the customer. After all, it's not their money that's being lost. Over the course of the next few posts I am going to be exploring how the internet, especially blogging, can empower ordinary consumers like you and me (let's hope I don't have to be to be heard). After e-mailing the previously posted letter to City Furniture and getting absolutely no response from them for a few days, I've decided to turn the volume up on my megaphone. Here's the part where I'm going to ask my readers for help - something which I rarely do. Help me educate corporate America that customers are still #1 and that treating them with disrespect and incompetence can be costly. If you believe that a company ought to treat you right and deliver the goods they promised you without giving you the run around, please post a comment or trackback to this entry. Forward it to your friends and colleagues and help me generate some buzz. My boycott of City Furniture has commenced.
Posted by Christian at December 20, 2004 05:09 PM |